Priority1 is honored to announce our newest Employee of the Quarter: Faith Patterson-Dinwiddie.
Faith has been an integral part of the Priority1 team for two years, bringing her expertise to the table as a Financial Analyst. Her role is vital to the team as she handles invoicing, correspondence related to invoicing, and provides billing support to clients. She also ensures timely payment processing and researches invoice discrepancies. Faith works closely with other departments to verify and record transactions, and resolves any account discrepancies.
Faith’s favorite project at Priority1 has been the new collection software that recently was incorporated. Although her team members had varying levels of experience in collections, they were all introduced to the system simultaneously. The process of learning about this software and discovering different ways to use it has brought her team closer and allowed for a greater appreciation of each person’s unique abilities and strengths within the team.
“Prior to coming to Priority1, Faith didn’t have a collections experience, but she has jumped right in to learn her role. She is dedicated and committed to providing good customer service to her sales teams. We often receive compliments on how well she handles her accounts and her continued support of the Financial Services team. “- Carrie Kemmer, Senior Financial Services Manager
Faith is a native of Pine Bluff, Arkansas and an alumna of the University of Arkansas at Pine Bluff. In her free time, she loves spending time with her husband, family, and friends, as well as creating content for her lifestyle blog, I Am Faith Lasha. When asked about who she admires most as her role model, Faith proudly spoke of her mother, who she lost in 2011.
Faith’s sales and Agent teams, as well as management, are what motivate her to achieve outstanding results in her department. She takes pride in delivering the outcomes they need, and their gratitude and patience make it all worthwhile. Faith finds learning new things and overcoming challenges to be her biggest motivators.
Faith lives by her personal mantra: “You don’t have to go fast you just have to go! Even baby steps move you forward.”
At Priority1, Faith values the company culture above all else. While completing tasks is a top priority, the team also operates like a close-knit family. Every member supports, learns from, and leans on each other. Faith has learned that planning too far ahead can be stressful, so she’s focused on living in the present moment. Faith is open to any opportunity that comes her way for the future. She aims to excel in her current position, as well as be receptive to learning and personal growth. Faith takes the time to appreciate her progress and the present moment.
Faith, congratulations from all of us at Priority1 for your incredible accomplishments. As a Financial Analyst, you have made immeasurable contributions, and we are thrilled to recognize you for your hard work and achievements.
Tune in next quarter to see who Priority1 names our next Employee of the Quarter!